**PLEASE NOTE - AUSTRALIA POST IS EXPERIENCING SHIPPING DELAYS DUE TO THE COVID-19 SITUATION. IF IN DOUBT PLEASE CHOOSE EXPRESS SHIPPING TO ENSURE YOUR ORDER IS DELIVERED IN TIME. EXPRESS SHIPPING IS GENERALLY 1-3 BUSINESS DAYS DELIVERY WINDOW; HOWEVER AT TIMES THERE MAY BE FURTHER DELAYS WHICH ARE OUT OF OUR CONTROL**
You’re in luck - we are currently offering $9.95 flat rate shipping on all orders in Australia! We also now offer FREE SHIPPING Australia wide for all orders over $150!
When will I receive my order?
Standard shipping orders will be dispatched within 2-3 business days. During holiday and sale periods, this time period could be longer. Please allow 5-8 business days (from date of dispatch) for delivery of your order (depending on your location - rural WA and NT can be slower). Please also allow longer dispatch periods for custom balloon garlands.
* Please note that this is an estimation, and unfortunately we can't predict the exact delivery date of your order.
Do you offer EXPRESS shipping?
Yes, we do! Express shipping is $14.95. Express orders will be dispatched the next business day (custom orders excluded - please contact us via email if you require a custom order via express) via Australia Post express. Delivery time will be 1-3 business days Australia wide from date of dispatch. **please see above for COVID-19 shipping delay info**
Will I be able to track my order?
Absolutely! You'll receive a tracking number via an automatically generated email from Australia Post as soon as your parcel has been dispatched. If for some reason you don't receive your tracking email, please contact me ASAP and I'll forward it onto you.
Where do you ship from?
We ship from Hervey Bay, QLD Australia.
Where do you ship to?
Anywhere Australia-wide and now also to the United States and New Zealand.