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Shipping

You’re in luck - we are currently offering $9.95 flat rate shipping on all orders in Australia!  We also now offer FREE SHIPPING for all orders over $120!

When will I receive my order?
If your items are in stock, they will be dispatched within 2 business days.  During holiday and sale periods, this time period could be longer - if so, you will be contacted.  Please allow 5 business days (from date of dispatch) for delivery of your order.  Please also allow longer dispatch periods for custom balloon garlands.

* Please note that this is an estimation, and unfortunately we can't predict the exact delivery date of your order. 

* If you require your order earlier, please don't hesitate to email us and we'll try and organise something for you - always happy to help!

 Do you offer EXPRESS shipping?

Unfortunately we do not currently offer EXPRESS shipping.  However, if you need your order in a hurry, please contact us via email at hello@thepopuppartyco.com.au PRIOR TO CHECKOUT so we can try our best to help you out.  For an additional fee, we should be able to offer delivery within 3 business days (depending on your location and our stock availability).

 Will I be able to track my order?

For larger items and orders, you'll receive a tracking number as soon as your parcel has been dispatched.

Some smaller orders are sent untracked, however you will receive a shipping confirmation so you will know when your order has been sent.

Where do you ship from?
We ship from Hervey Bay, QLD Australia. 

Where do you ship to?
Anywhere Australia-wide.