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Do you do custom colour requests?

Absolutely – if you have a particular colour theme in mind we can create a custom order in your chosen colours. Click HERE for our custom order menu and simply write your colours in the comments at checkout when placing your order. If you’d like some colour advice or to discuss a particular colour request then please don’t hesitate to reach out via email or via Instagram/Facebook messenger.

How do I place a custom order?

Select your custom product HERE.

Choose your colours from our colour guide and leave the rest to us! We'll create a combination using the colour selection you've made.

How many colours should I choose for my custom order?

We recommend choosing 3-4 colours for your custom garland or bunches. Although this is flexible and the opportunities are endless with colour combinations. If you are unsure, please don't hesitate to get in touch!

I've placed my custom order, what happens next?

Once you've placed your order with the colour suggestions you'd like, we will create a combination for your product using various balloon sizes (depending on the product).

You will receive a confirmation email upon your order being placed and will also receive a notification with shipping information once your order has been packed! 

Please note: General turn around time for custom orders is 7 days before dispatch. If you have any questions please don't hesitate to reach out to our friendly team!


Ready to place a custom order? Let's make this party POP.


What is included in the DIY balloon garland kits?

Our range of DIY balloon garland kits include everything you need to create your balloon garland – all balloons, decorating strip to hold it together, dual action pump to inflate and simple step by step instructions. The Pop-Up Party Co DIY balloon garland kits are fully inclusive with no hidden extras required!

How long will it take to build my garland?

It will take approximately 1.5 - 2 hours to build a 3.5m garland. This process will be quicker if you have someone to help inflate and tie the balloons.

Is helium required?

No helium is required for the construction of the balloon garlands. They are air-filled using the pump included in your kit.

Are the balloons made of plastic?

No. The Pop-Up Party Co. sources high quality balloons made of 100% natural rubber latex. They are fully biodegradable. Read more information about our environmental responsibility HERE. (hyperlink to environmental section)

How long before my party can I inflate my garland?

As the balloons for your garland are air-filled they will last for days, even weeks. They are, of course, at their best for the first couple of days. It is perfectly fine to construct your garland a day or two before your event. Just keep it indoors (in a cool, dark place if possible) prior to the day of your party.

What size are the garlands pictured on your website?

All garlands pictured on the website are regular (3.5m) size.

Are smaller size garlands available?

Yes they are. Smaller size garlands can be purchased HERE under our Custom Orders section.

Do you have a video tutorial?

Yes, there is a video tutorial on our home page which steps you through the six simple steps to constructing your garland. There are also written instructions with pictures included in your DIY kit.

What are double-stuffed balloons?

Double-stuffed balloons are two balloons layered together to achieve unique colours and an opaque look. They are commonly used by event stylists and industry professionals in large balloon displays. Some of our DIY balloon garland kits contain some double-stuffed balloons.

How do I inflate double-stuffed balloons?

They can be inflated the same way as regular balloons, using the pump provided in your kit. They can be a little trickier to tie but this can be achieved easier by stretching the neck of the balloon prior to tying.

How do I inflate orbs/balloon balls?

Orbs/balloon balls can also be inflated using the hand pump included in your kit. Insert the pump into the tab and inflate the balloon slowly. Continue inflating slowly until a perfectly round shape is achieved. If you can still see wrinkles/seams in your ball is it not fully inflated so continue slowly until all seams are smoothed out.

Do you have another question?

If you can't find the answer you're looking for here please don't hesitate to reach out. Get in touch here. We're happy to help!