All orders are processed in 1-2 days and shipped from Queensland, Australia ✈️
If your party is coming up quickly, please choose the express shipping option at checkout and we’ll make sure it is in an express satchel at the post office the same day, if ordered before 11am.
Express post delivery is generally 1-3 business days depending on your location, while standard post delivery is generally 4-8 business days.
Flat rate shipping:
New Zealand $25
United States $40
FREE shipping for all Australian orders over $150
If ordering from outside of Australia, your shipping fee will be calculated at checkout and you can view shipping timeframes here.
Please note during a sale shipping times may be slightly delayed.
We understand that sometimes your purchase may require a return or exchange. If the item is unopened and unused, we can offer a return or exchange. We understand this is particularly important in times of uncertainty such as the current climate of Covid-19 restrictions. Please note custom orders are excluded - no returns.
Returns must be applied for within 30 days of purchase.
Please note: change of mind returns (where the item is not faulty/damaged but being returned simply due to a change of mind) are to be sent back at the customer's expense.